Overview

• Error pages display when visitors encounter missing pages, forbidden access, or server issues.
• Custom pages help improve branding and user experience.

Create Custom Pages

1. Log in to cPanel → Advanced → Error Pages.
2. Select the domain you want to customize.
3. Choose the error code you want to customize (e.g., 404 Not Found).
4. Use the editor to create your custom HTML page.
5. Click **Save** to apply your changes.

Edit .htaccess (Optional)

• You can manually map errors to custom pages using .htaccess.
• Example mappings:

ErrorDocument 404 /errors/404.html
ErrorDocument 500 /errors/500.html
ErrorDocument 403 /errors/403.html

• Place your custom HTML pages in a folder such as: public_html/errors/

Testing

• Visit a non-existent URL to trigger the 404 page.
• Using incorrect permissions on a folder will trigger a 403 error.
• Simulate a 500 error by temporarily malfunctioning a script (advanced users).

Tips & Best Practices

• Keep custom error pages fast-loading.
• Include navigation links or a “Back to Home” button.
• Use similar branding and layout for consistency.

Checklist

- [ ] Log in to cPanel → Error Pages
- [ ] Select domain
- [ ] Customize 404, 500, 403 pages
- [ ] Save changes
- [ ] Optionally add ErrorDocument rules in .htaccess
- [ ] Test each custom error page
- [ ] Ensure pages match your website design

© cPanel Error Pages Guide